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Returns and Refunds

DAMAGED ITEMS UPON DELIVERY:

If you receive items that are damaged upon delivery, please contact us immediately so that we can arrange for new items to be sent to you or for a refund to be issued.

RETURN OF ITEMS NO LONGER REQUIRED

If for any reason you wish to return items to us please contact us to arrange this.

We will generally only accept items for refund within one month of the items being ordered and if they are not damaged and if they still have a reasonable shelf life.

We use our own descretion to determine this on a case by case basis, and reserve the right to refuse the return of any items that we deem unsuitable for return / refund.

CANCELLATION OF ORDERS:

If you wish to cancel an order for any reason please contact us ASAP. Most orders are dispatched on the same day that they are ordered. If the goods have already left us you may be liable to cover the freight charges for both the delivery and the return of the items. If the goods have not yet been dispatched then no charges will be incurred.

 

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